Parks Associates research finds 16% of U.S. broadband households that bought a smart thermostat in 2017 purchased this device through an HVAC dealer as part of a new HVAC system. 360 View: Smart Home Buyer Journey and User Experience notes consumers have multiple sales channels available as they look to acquire smart home products.

The international research firm will discuss the smart home buyer’s journey and the opportunity for voice-enabled services at the 13th-annual CONNECTIONS™ Summit: Consumer IoT and Smart Home on January 8 at CES® 2019 in Las Vegas. The Summit concludes with a networking reception, sponsored by Homematic IP. Registration is now open at CES.tech.

“Smart thermostats have been on the market long enough that 4% of buyers in 2017 were buying a second one,” said Elizabeth Parks, SVP, Parks Associates. “Growing interest in and ease of self-installation are also helping to drive this and other smart home products—57% of smart thermostats were self-installed in 2017, compared to 43% in 2016. At CONNECTIONS™ Summit, we will explore strategies to expand add-on device sales and services that leverage standalone device adoption, as well as other business model innovations that will grow the smart home industry.”

CONNECTIONS™ Summit features panels examining successful consumer-focused strategies that meet the challenges of today’s IoT and smart home ecosystems. Leading analysts from host Parks Associates present consumer research and moderate expert discussions on key trends in user experiences, voice, insurance, privacy, and independent living.

CONNECTIONS™ Summit at CES will take place in Marcello 4405 on the 4th level of the Venetian Hotel. CONNECTIONS™ Summit is a one-day executive summit that focuses on the best business models and value propositions in the Internet of Things (IoT), the smart home, and connected and mobile CE and services. The event includes six executive sessions, two special presentations, and a networking reception, sponsored by Homematic IP, on January 8, the opening day of CES.

CONNECTIONS™ Summit at CES is the place to be to learn about the smart home, get the latest consumer research, and network with strategic decision makers in this growing market. CONNECTIONS™ Summit sponsors include Alarm.com, Asurion, Cirrent, F-Secure, Hive Home, Homematic IP, Inspire, Minim, ROC-Connect, and Trusource Labs.

For information on Parks Associates research or events, visit www.parksassociates.com, or contact sales@parksassociates.com, 972-490-1113. To schedule an interview or to request specific research data, please contact Julia Homier at Julia.homier@parksassociates.com.

About CONNECTIONS™ Summit at CES

CONNECTIONS™ Summit at CES is an annual research and industry event hosted by international research firm Parks Associates at CES in Las Vegas.

The 2019 CONNECTIONS™ Summit features panels examining successful consumer-focused strategies in designing and deploying IoT, smart home, and connected CE and health solutions. Leading analysts from host Parks Associates present consumer research and moderate expert discussions on crossover opportunities among these ecosystems, with insights on emerging trends, including AI, voice controls, and growing privacy concerns. CONNECTIONS™ Summit at CES is THE place to be to learn about the smart home, get the latest consumer research, and network with strategic decision makers in this growing market.

The 2019 CONNECTIONS™ Summit will take place January 8 during CES, which runs January 8-11 in Las Vegas. Follow the event on Twitter at @CONN_Summit.

For information about CONNECTIONS™ Summit, contact sales@parksassociates.com or call 972-490-1113 or visit www.connectionssummit.com.