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MobileHelp® Mobile Device 3.0 Gives New “Voice” to Company’s DUO System
New version to feature voice guidance and wander detection

LAS VEGAS – January 5, 2016 – For active seniors, MobileHelp®, a leader in mobile Personal Emergency Response System (M-PERS) solutions, is featuring the newest version of its Mobile Device – 3.0 – to work in conjunction with its cellular DUO System.  DUO is the industry’s most complete medical alert system, supporting automatic fall detection and online health applications without the need for a landline in the home.

Designed to offer nationwide mobility and extend the audio benefits of the existing MobileHelp home base station, the new Mobile Device features voice-guided prompts for customers as they interact with the device.  It will also feature geo-fencing (Q4 2016) to alert designated care providers when the customer leaves or returns to a predefined location.

In addition to the new features, Mobile Device 3.0 provides customers with a lighted emergency button and the ability to remotely activate the device.  Compatible with the other MobileHelp family of devices – its Fall Button™, Pendant, Wrist Button, Wall Button and Cellular Base Station – the Mobile Device ensures customers have access to emergency protection both at home and away from home. 

“We know that in the US alone, more than 12 million seniors will experience a fall in any given year – and that more than 40 percent of those falls will occur outside of the home,” said Robert Flippo, MobileHelp CEO.  “We designed the Mobile Device as part of our Cellular DUO System to provide our customers with the extra protection they need when they are out and about, to give them the freedom they want.”

Operating on AT&T’s nationwide cellular network, the Cellular DUO System combines the flexibility of a wireless device with the security of a PERS system: A single press of the Wireless Device button immediately sends an alarm to a 24-hour staffed emergency call center where an operator will have instant access to the user’s basic medical history, location and emergency contacts.  The Mobile Device 3.0 is also available as a Solo System.

The MobileHelp Cellular DUO System includes the Mobile Device with mobile pouch and portable cradle charger, a cellular base station, and choice of two waterproof neck pendants and/or wrist buttons which can be worn at all times. 

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About MobileHelp
MobileHelp is a leading provider of M-PERS (Mobile-Personal Emergency Response Systems) and personal health management technology. The company develops and distributes market-leading products such as Cellular DUO, a fully integrated medical alert system with GSM/GPS technology, which provides an in-home cellular base station and a mobile device to protect customers away from home. MobileHelp’s M-PERS devices are integrated with nationwide wireless voice, data and GPS technology to provide real-time medical alert monitoring services and location tracking for expedited personal emergency assistance. In addition to emergency response services, MobileHelp offers proactive health management services such as Activity Tracking and Medication Reminders. MobileHelp, the first FDA registered mobile medical alert system provider, is a two-time recipient of Frost and Sullivan Leadership Awards, and was named to the 2014 Grow Florida Top Companies to Watch.  It was ranked 90th in the Deloitte 2015 Technology Fast 500, and was cited two years in a row (2014 and 2015) in the Inc. 500 list of Fastest Growing Companies in America. The company is located in the Research Park at Florida Atlantic University®. For sales or more information about MobileHelp, please call 1-800-989-9863 or go online to

For further information: Liz Kohler, 414-828-6198, [email protected]